Central Illinois Chapter-Customer Service Association
| Fiscal year | Revenue | Expenses | Net | Reserve mo. | Staff % |
|---|---|---|---|---|---|
| 2015 | 5,634 | 3,734 | 1,900 | 6.1 | — |
| 2016 | 5,529 | 3,121 | 2,408 | 16.6 | — |
| 2017 | 11,570 | 13,481 | −1,911 | 2.1 | — |
| 2018 | 14,208 | 12,765 | 1,443 | 3.6 | — |
| 2019 | 48,890 | 34,854 | 14,036 | 6.2 | — |
| 2020 | 22,600 | 9,536 | 13,064 | 38.9 | — |
In its most recent public year (2020), this organization brought in $13,064 more than it spent. Its reserves stood at about 38.9 months of spending, up from 6.1 in 2015.
Reserve months = net assets ÷ average monthly spending; net assets count everything the organization owns beyond its debts — buildings and donor-restricted funds included, not just cash. Staff pay = salaries, wages, and officer compensation; it excludes benefits and payroll taxes. The IRS releases this data years after the fact — this organization's newest public year is 2020. Years refer to the calendar year in which the organization's fiscal year ended. Short-form filers do not publicly report donor-restricted balances or staffing costs. Source filings
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